Privacy Policy

    Last updated: September 2026

    Raj Infotech ("we", "us", "our") provides passport application assistance services. This policy explains what information we collect from you, how we use it, and how we protect it.

    Information We Collect

    To process your passport application, we ask you to share documents and personal details with us — typically over WhatsApp or email. This can include identity documents, address proof, photographs, and other information required by the passport application process.

    When you visit our website, we also use Google Analytics to understand general site usage (such as which pages are visited and how). This uses cookies and does not include the documents or personal details you send us directly for your application.

    How We Use Your Information

    The documents and details you share with us are used solely to prepare, submit, and track your passport application. We do not use your personal documents for any purpose beyond what's needed to process your application.

    Who We Share Information With

    We do not sell or rent your personal information. Your documents are shared only where necessary to process your application — for example, with the passport office or authorized agents involved in submitting and processing your application. We do not share your documents with any other third party for marketing or unrelated purposes.

    Data Retention

    We keep your documents and application details only for as long as needed to complete your application and provide any related follow-up support. We don't retain personal documents beyond what's necessary for that purpose.

    Your Choices

    You can ask us at any time what information we hold about you, or ask us to delete documents you've shared once your application is complete. Reach out using the contact details below.

    Contact Us

    If you have questions about this privacy policy or how your information is handled, contact us at quixsyn@gmail.com or +91 73595 15325.